Hiring a remote receptionist may be one of the best decisions you make for your company. While chatbots for customer service are becoming more and more popular, a recent survey found that not being able to talk to an actual person when they need to is a huge customer service issue.
When COVID-19 struck in March 2020, business travel, trade shows, and other live events came to a screeching halt. Fast forward to May 2021, with vaccinations well underway, and many companies are anxious to return to in-person conventions.
Re-energizing a cold list is tough. However, it is almost always worth the effort. Every company has lists of prospects that their reps haven’t touched in a while, but which are likely to hold to some good prospects.